Privacy and Cookie Policy

The privacy and security of your personal data is of utmost importance to Now Company. Therefore, we inform you of how we handle your data according to this privacy statement. Now Company may change this policy at any time by updating this page.   

1. Person in charge of processing your data

The person responsible for your data is the company Now Company SPRL, whose offices are registered at Avenue Léonard de Vinci 14, 1400 Wavre in Belgium. 

If you have any questions regarding the processing of your data, please contact the following address :


2. Data collection

During a visit to our website, our server automatically receives information sent by the user's server. Below you will find the data that is temporarily stored until it is automatically deleted :

  • Beheer van uw bestellingen: uw gegevens en informatie zijn noodzakelijk voor het beheer van uw bestellingen om u een optimale dienstverlening te kunnen bieden: bestelling, levering, beheer van geschillen, beheer van garanties.
  • Order management: your data and information are necessary for the management of your orders to give you an optimal service: order, delivery, management of dispute and the management of warranties.
  • Sending Newsletters: When you browse on the platform or when creating your account, you have the option of subscribing to our Newsletter. The purpose of the newsletters is to send you various information such as news, current trends, advice, and information about our products and brands. This allows you to be informed about the general company informations in good time. You can unsubscribe from the newsletter at any time by clicking on the provided link or you can also send an e-mail to the following address : We will unsubscribe you within 48 hours.
  • Sharing links to the website or to social networks: the site may contain links to various social network and websites that run-on third-party servers. We are not responsible for how your data is stored or used on third party servers.
    Advertising banners: We use your data during your visit to the website to display advertising banners for products that you have already viewed on our website or for products that are identical to products you have previously viewed. This allows us to provide you with personalized offers that may be of interest to you.
  • Contact form: if you have any questions, you have the possibility, with your voluntary consent, to fill in a contact form via the website, by e-mail or by telephone. Via the contact form, we need an e-mail address, surname, first name and the reason for the request in a free field. This will enable us to respond quickly and favorably to your request.

3. Data collected during a visit to the site

 Below is a list of the data we receive when you visit and We process this data to facilitate your visit and to enable a comfortable use of the website. 

  • Date and time of visit
  • Your IP address
  • The means of connection used
  • The browser used

 When you create your account, you must provide us with the following information in order to place an order. We also collect this data in order to acquire your preferences, centres of interest, the products that you have consulted or searched for in order to facilitate your future browsing while offering you the products adapted to your needs. We also collect this data to provide you with the best possible service for the delivery and processing of your orders and the issuing of invoices.

  • First and last name
  • Sex
  • Age
  • Invoice address
  • Delivery address
  • E-mail address
  • Telephone number
  • Address
  • Payment data
  • Connection data
  • Browsing data
  • Preferences
  • Receipt confirmations
  • E-mail readings
  • Viewed products
  • Phone number

Data is collected when you perform the following actions :

  • Create an account
  • Subscribe to Newsletters
  • Sign up for alerts
  • Place an order
  • Putting products in the shopping cart
  • Clicking on the call to action
  • Contacting customer service via the form
  • Sending the registration form
  • Browsing the website
  • Downloading the product sheet
  • Sharing, commenting on a contest on social networks

If you wish to not provide us with your all-around personal data, it Is possible to visit our website without giving us any information. But you won’t be able to benefit from most of our services.

4. Data expiry

We store your data during the legal period and respecting the regulatory requirements. In the case of newsletter subscriptions, we store your e-mail address until you unsubscribe.

If you stop working with us, we will store the rest of your data for a period of 5 years after the last order. Billing data is accessible for 10 years.

Beyond the conversation periods, your data will be stored anonymously for statistical purposes.

5. Rights regarding your personal data

As seen bellow, you have the right regarding the process and storage of your data. If you wish to exercise these rights, please contact us at the following address :

  • Right of access: you have the right to know whether or not we process your personal data. You have the right to access your personal data and to be informed about the processing.
  • Right of rectification: you have the right to rectify your personal data if it is incomplete, out of date, incorrect or inaccurate.
  • Right to erasure: you have the right to request the erasure of your personal data, even without giving reasons.
  • Right to limitate the process: you have the right to request to limitate the process of your personal data.
  • Right to object: you have the right to object at any time when the exercise of this right is based on a legitimate reason or when this right prevents the data collected from being used for commercial purposes.
  • Right to place a complaint with the Data Protection Authority: you have the right to lodge a complaint with the Authority via the following contact details :

           Data Protection Authority :

           Rue de la Presse, 35, 1000 Bruxelles

           Tél : +32 (0)2 274 48 00

           Fax : +32 (0)2 274 48 35

          E-mail :

6. Litigation

The above information is exclusively governed by the GDPR and the Belgian laws on the protection of individuals with regard to the processing of personal data, as well as other rules of Belgian law, excluding conflict of law rules.

7. Cookies

What is a cookie? A cookie is a file that is placed on your hard drive to store information about your browsing on our website and to help us improve your experience, make your browsing experience smoother and more efficient, and to analyse web traffic. Thanks to this, we can consult your data during your next visits, in particular in order to follow your behaviour on the site such as the articles consulted, allowing us to offer you personalized offers meeting your needs and tastes. Overall, cookies help us to

Below you will find the different types of cookies used on our website :

  • Strictly necessary cookies: these are cookies that are necessary for the proper functioning of the website. Without these cookies, you will not be able to navigate our website in an optimal way.
  • Performance cookies: these are cookies that help us to know the performance of the website and to improve its operation.
  • Functionality cookies: These are cookies that allow the website to remember your choices such as language or region. This allows us to provide you with an enhanced and morepersonalized experience.
  • Advertising cookies: these are cookies that allow us to offer you information tailored to your needs, searches and interests.
  • Google Analytics: We use third-party services such as Google Analytics to collect information about visitors: number of visits, average time spent on a page, pages viewed, etc. Thanks to this, we analyse the data to improve the content and optimise the navigation of the website.

8. Your choice regarding cookies

You can manage your cookie preferences at any time by refusing, blocking or automatically cancelling cookies. We do not sell, distribute or rent your personal information to third parties unless we have your permission or are required to by the law.

You can also manage cookies via your browser or phone through the instructions below: and

9. Information

For any questions, information or requests, please contact us at the following address :

If you find that the information we hold is incorrect or incomplete, please contact us. We will promptly correct any information found to be incorrect.